;

privacy policy

your privacy

At Big Boy®, we value your privacy. While visiting Big Boy’s website, Bigboy.com, you may be asked to provide information that personally identifies you including name, address, email address, phone number, anniversary date and birth date. The information that we collect is on a voluntary basis. You may choose not to provide personal information and will still have access to the majority of Big Boy’s website. However, there will occasionally be some activities provided by our site that will require you to disclose personally identifiable information in order to participate. The information we collect online helps us to respond to your requests, deliver requested services to or for you, and continuously improve your experience at Big Boy®. Please read on for more details about our privacy policy.

what information do we collect and how do we use it?

The information that Big Boy® collects varies depending on the activity you are interacting with online. The following are examples of activities for which we will need your personal information: customer feedback, the I Love Big Boy® Email Club and Big Boy® Kid’s Club subscriptions, affiliated third party applications and microsites, gift card, products and merchandise sales, franchise inquiries, and providing location information. Additionally, when you enter a contest or other promotional feature, we may ask for your name, address, email address, phone number, and birthdate so we can administer the contest and notify winners.

Bigboy.com does collect anonymous demographic and interest information using Google Analytics. This information is not personally identifying and may include your ZIP code, age, gender, preferences and interests. You can turn off Google Analytics’ tracking at any time by using the Google Analytics opt-out browser add-ons currently available.

If you have not opted out of receiving marketing materials, we may also use the information we collect to occasionally notify you about new Big Boy® services and special offers we think you’ll find valuable. You can choose not to allow us to use your personal information for direct marketing purposes by indicating your preference at the time of collection or by “unsubscribing” to the promotional email in the link provided at the bottom of all correspondence.

what information do we share with or disclose to third parties?

Big Boy® does not sell, trade, or rent your personal information to others. This does not include information provided to trusted third parties who help us in operating our website, conducting our business, and generating statistical analysis for use by Big Boy®. Occasionally, we use third parties to provide services to you, such as fulfilling gift card orders, rewards, phone applications, conducting surveys, providing location information, administering our I Love Big Boy® Email Club and Big Boy® Kid’s Club, and contests that may be occasionally offered at this website or affiliated microsites. If personally identifiable information (name, address, email address, phone number, or birthdate) is provided by us or by you directly to any of these third parties, we require that such information be maintained by them in confidence. You should also be aware that we may disclose information about you if required by law.

cookies

We do use limited “cookie” technology. Cookies are used to store bits of information on your computer to remember pages you have visited in the past. Big Boy® and its third-party web applications do not use cookies to collect or store personally identifiable information. Third-party applications we use on our Site may attach cookies that fall outside Big Boy’s privacy policy, such as Google Analytics which uses cookies to show how visitors have explored and engaged with our Site. This helps us improve our Website so visitors can find what they’re looking for more quickly and easily. Visitors may opt out of Google Analytics whenever they choose.

mobile application

In addition to the above, when using the Big Boy’s Mobile Application, we may collect information including the type of mobile device and operating system being used. If location services are activated, the App will access the real-time geo-location of your device to find the nearest location or other search functionality. There may also be instances in which the device camera is activated upon approval for promotional purposes and game participation.

log files

We may use IP addresses to analyze trends, administer the Site, track user’s movement for aggregate use. IP addresses are not linked to personally identifiable information.

public forums

Bigboy.com or microsites operated or provided by Big Boy® or any of its affiliates may make forums available to its users at various times or the ability for users of the website or microsite to upload photographs or videos. Please remember that, unless otherwise stated, any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information in these areas.

privacy of children on our website

To ensure compliance with federal law, the general portion of Big Boy’s website and any microsites operated or provided by Big Boy® or any of its affiliates that reference this policy do not knowingly collect or maintain information provided by children under the age of 13. If you would like to enroll your child, age 13 of younger in the Big Boy® Kid’s Club, you must opt into the service by submitting your own personally identifiable information.

We encourage parents to monitor their children’s online activities. Please instruct your children never to give out their names, addresses, phone numbers or e-mail addresses to anyone on the web without your permission. This Site complies with the Children’s Online Privacy Protection Act (COPPA), which governs information collected from children under 13. For more information about COPPA or children’s privacy, please visit this site.

links to other websites and services

Occasionally, we may provide links to third party sites on our website. We are not responsible for the content or information collection practices of those sites. The privacy policy of other sites may differ from Big Boy’s privacy policy. Please be sure to read the privacy policy of any third-party website before providing any personal information.

your consent

By using our website and submitting the personal information requested, you consent to the collection and use of this information in the manner described in our privacy policy by Big Boy®. Big Boy® reserves the right to change this policy and our information collected at any time in the future. In the event that there be a change to our information practices, we will update this Privacy Policy Statement moving forward.

contact information

If you have any questions or concerns about this Privacy Policy, please reach out to our main office by calling 586-759-6000 Monday-Friday, 8 am to 5 pm ET or by submitting your comments here or in writing by sending a letter to:

Big Boy Restaurant Group LLC
26300 Telegraph Rd # 102
Southfield, MI 48033

Privacy Policy last updated: April 24, 2020

terms & conditions

Your access to and use of this site is subject to this Terms & Conditions Agreement and all applicable laws. By accessing and browsing Bigboy.com, you accept, without limitation or qualification, this Terms & Conditions Agreement Agreement. We may at any time revise this Terms & Conditions Agreement and you are bound by any such revisions. We suggest that you periodically visit this page to review this Terms & Conditions Agreement.

The Bigboy.com site contains many of the valuable trademarks owned and used by Big Boy Restaurant Group LLC to distinguish its quality products and services. These trademarks and related proprietary property are protected from copying and simulation under national and international laws, and are not to be reproduced or copied without our prior written permission. Bigboy.com may also contain references to other company, brand and product names. These company, brand and product names are used for identification purposes only and may be the trademarks of their respective owners.

The graphic images and text contained in Bigboy.com site are the exclusive property of Big Boy Restaurant Group LLC and, except for personal use, may not be copied, distributed or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission. The content, arrangement and layout of the Bigboy.com site, including but not limited to, the trademarks, service marks, package designs, text, and content, are proprietary and are protected from copying, imitation, communication or simulation under domestic and international laws and are not to be reproduced, communicated, displayed, distributed, or transmitted without our prior written permission.

We strive to ensure that the information contained in the Bigboy.com site is accurate and reliable. However, errors may sometimes occur. Therefore, to the fullest extent permissible pursuant to applicable law, we disclaim all warranties, express or implied, as it relates to this Site. We are not responsible for any damages or injuries caused by use of Bigboy.com, including without limitation, viruses, omissions or misstatements. We shall not be liable for any direct or indirect, special, consequential or incidental damages that result from your use or inability to use this Site.

The Terms & Conditions Agreement shall be governed by the laws of the State of Michigan, without giving effect to any principles of conflicts of law. You agree that any action at law or equity arising out of or related to your use of Bigboy.com must be filed only in the state and federal courts located in the state of Michigan, and you submit to the personal jurisdiction of such courts.

contact information

If you have any questions or concerns about this Terms & Conditions Agreement, please reach out to our main office by calling 586-759-6000 Monday-Friday, 8 am to 5 pm ET or by submitting your comments here or in writing by sending a letter to:

Big Boy Restaurant Group LLC
26300 Telegraph Rd # 102
Southfield, MI 48033

Terms & Conditions last updated: April 24, 2020

accessibility statement

general

Big Boy Restaurant Group, LLC strives to ensure individuals with disabilities can successfully gather information from Bigboy.com, its mobile applications and other digital platforms.

actions taken on bigboy.com

Big Boy Restaurant Group, LLC is actively taking a variety of steps and devoting resources to further enhance the accessibility of Bigboy.com.

Bigboy.com makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. This software allows Bigboy.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1). The accessibility widget can be enabled by clicking the accessibility icon that appears on the bottom left corner of all website pages.

In addition, Bigboy.com uses the Divi Accessibility WordPress Plugin that further improves accessibility in accordance with WCAG 2.1 guidelines, such as:

  • Adding appropriate ARIA attributes
  • Improved keyboard navigation in menus
  • Makes modules such as toggle & accordion focusable and keyboard interactive
    • Adds a visual outline to focusable elements for keyboard-only navigation
    • Ability to change the keyboard-only outline color
    • Hide icons from screen readers which can affect the reading of text

Big Boy Restaurant Group, LLC is also in the process of implementing the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.1 Level AA (WCAG 2.1 AA) as its web accessibility standard.

Bigboy.com will be tested on a periodic basis using assistive technology such as screen readers and screen magnifiers, and will be tested by users with disabilities who use these technologies.

disclaimer

Big Boy Restaurant Group LLC continues its efforts to improve the accessibility of Bigboy.com, mobile applications and services in the belief that we should provide seamless, accessible and unhindered use of our digital platforms for those with disabilities.

Despite our efforts to make all pages and content on Bigboy.com fully accessible, some content may not be fully adapted to the strictest accessibility standards at this time. This may be a result of not having found or identified the most appropriate technological solution.

If you are experiencing difficulty with any content on Bigboy.com or our mobile application and require assistance, please reach out to our main office by calling 586-759-6000 Monday-Friday, 8 am to 5 pm ET, or by submitting your comments here, or in writing by sending a letter to:

Big Boy Restaurant Group LLC
26300 Telegraph Rd # 102
Southfield, MI 48033

Accessibility Statement last updated: April 24, 2020

Hungry?

order some big boy®

red burger icon

dine in

red take out bag icon

carry out

red burger icon

catering

red burger icon

delivery

big boy delivery guy